Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from LAMON BOUTIQUE? LAMON BOUTIQUEのご注文における配送料金はいくらですか?

What are the delivery charges for orders from the LAMON BOUTIQUE?
For customers in the United States, we offer free shipping on all orders. To our customers in Japan and certain other countries, orders over $200 qualify for free shipping. If you prefer expedited shipping, we provide express shipping options at an additional cost. You can find the specific shipping rates for express delivery during the checkout process.


Which payment methods are accepted in LAMON BOUTIQUE? LAMON BOUTIQUEではどの支払い方法が利用できますか?

Which payment methods are accepted at LAMON BOUTIQUE?
LAMON BOUTIQUE accepts a wide range of payment methods. We gladly accept most major credit cards, including Visa, Mastercard, and JCB, as well as debit cards. Additionally, we offer the convenience of digital wallet payments through Google Pay and Apple Pay.

LAMON BOUTIQUEでは多くの支払い方法をご利用いただけます。Visa、Mastercard、JCBを含む主要なクレジットカードやデビットカードを喜んで受け付けております。また、Google PayやApple Payを通じたデジタルウォレットでの支払いもご利用いただけます。

How long will delivery take? お届けまでどのくらい時間がかかりますか?

In the United States, standard shipping typically takes 2 to 5 business days. For international shipping to Japan and other countries, the delivery time is usually between 10 to 15 business days. If you require even faster international delivery, we offer express shipping options. Please note that actual delivery times may vary based on factors such as your location and customs procedures.


How secure is shopping in the Online Shop? Is my data protected? オンラインショップでのショッピングはどのくらい安全ですか?私のデータは保護されていますか?

At the Online Shop, we take your security and data protection very seriously. We utilize state-of-the-art security measures to ensure that your personal and financial information is kept safe. Our website employs secure encryption protocols to protect data transmission, and we comply with industry standards for data security. Additionally, we do not store your payment information on our servers after the transaction is complete. Rest assured that your data is safeguarded during your shopping experience with us.


What exactly happens after ordering? 注文後、具体的に何が起こりますか?

After placing your order, our team begins processing it promptly. This process includes verifying your payment, picking and packing your items, and preparing them for shipment. You will receive an order confirmation email with details about your purchase. Once your order is ready to be shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package as it makes its way to you.


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